Verizon Mobile Protect is an optional phone protection plan that covers damage, loss, theft, and offers tech support.
Hey, I’m Rana. I’m writing this because I’ve seen a lot of people, including friends, confused about a charge on their Verizon bill called Verizon Mobile Protect.
If you’ve ever asked, “What is this, and do I really need it?” You’re not alone. I had the same question, so I looked into it. Here’s what I found.
And you should also check out What is Total by Verizon?
What is Verizon Mobile Protect?
It’s a protection plan for your phone. But it’s not just about fixing cracked screens. It includes a few other things too. Here’s a simple list of what it covers:
- Lost, stolen, or damaged phones
- Unlimited cracked screen repairs for some phones
- Same-day replacement and setup in certain areas
- 24/7 tech support through the Tech Coach app
- Tools to block spam, scams, and malware
So yeah, it’s more than just insurance. It also gives you tech help and some security features. I didn’t realize that at first.
How Much Does It Cost?
The cost depends on your phone, but usually it’s around 17 to 25 dollars a month for one device. If you have more lines, there are shared plans too. For example:
- Two lines might cost about 38 dollars
- Three lines can go up to 57 dollars
- Four or more lines (up to 20) are usually 68 dollars a month
It adds up, so you have to ask yourself if the support and features are worth the monthly fee.
Is It Worth Paying For?
This depends on how you use your phone. Personally, I drop my phone more than I’d like to admit. So knowing that I can get a screen repaired quickly or even get a same-day replacement helps me breathe a little easier.
You might find it useful if:
- You break or lose your phone often
- You like having tech help when something goes wrong
- You want to feel more secure against scams or malware
But if you take care of your phone and don’t run into problems often, it might not be worth it. Some of my friends never pay for protection plans and they’re fine. I’ve cracked two screens in a year, so it makes more sense for me.
What’s the Difference Between Mobile Protect and Total Equipment Coverage?
A lot of people used to have something called Total Equipment Coverage or TEC. I had that before too, and I didn’t know the difference until I compared both plans.
Here’s a quick breakdown:
- Both cover damage, loss, and theft
- Only Mobile Protect gives 24/7 tech help
- Only Mobile Protect offers security tools
- Only Mobile Protect has unlimited screen repairs
- Mobile Protect sometimes offers same-day delivery and setup
So, Mobile Protect does offer more, but it also costs a bit more than TEC.
Video Guide:
My Final Thoughts
If your phone is your lifeline — whether it’s for work, family, or staying connected — Verizon Mobile Protect can help. It gives you peace of mind. That said, not everyone needs it. If you’re careful with your phone, don’t need tech support, and aren’t worried about digital threats, you might be better off without it.
In the end, it comes down to how much risk you’re willing to take. I’m okay spending a bit more each month to avoid big repair costs later. You might feel differently, and that’s fine too.
Related FAQs
How do I remove Verizon Mobile Protect from my account?
You can cancel it through the My Verizon app or by calling customer service. Just go to “Add-ons” and turn it off.
Does Verizon phone insurance cover cracked screens?
Yes, Verizon Mobile Protect offers unlimited cracked screen repairs for a small fee. It’s one of the main reasons people keep the plan.